Privacy Policy

This Privacy Policy applies to all Users of the Platform, including Athletes, Coaches, and Administrators, as those terms are defined in our Terms of Service.

The Platform is operated from the United States, and all data is stored on servers located in the United States. While the Services may be accessible from outside the United States, we do not actively target Users outside the United States, and we do not represent that the Services comply with non-U.S. data protection laws (including the EU General Data Protection Regulation or the UK Data Protection Act). If you access the Services from outside the United States, you do so at your own risk and consent to the transfer and processing of your information in the United States.

The Services are intended for individuals sixteen (16) years of age or older. We do not knowingly collect personal information from individuals under the age of 16. If we discover that we have collected information from a User under 16, we will delete that information promptly. For Users between 16 and 17 years of age (“Minor Users”), we collect and process information in accordance with parental consent obtained at registration; the parent or legal guardian is treated as the primary point of contact for the Minor User’s data.

When you create an Account or use the Services, we collect:

All Users:

• Name and email address;
• Password (stored only as a salted hash—we never see your plaintext password);
• Account role (Athlete, Coach, or Administrator);
• Identity verification documents uploaded during registration (e.g., government-issued ID), reviewed by Administrators as part of the verification process.

Athletes:

• Sport, position, graduation year, GPA, intended major, and location;
• Athletic statistics (free-text and structured fields, including years on varsity);
• Profile photo, primary highlight reel video, and up to five (5) additional videos;
• A separate contact email used for Coach communications (this may differ from your login email);
• For Users 16–17 (“Minor Users”): a parent or legal guardian email address, which serves as the primary point of contact;
• Subscription tier, billing option (one-time or auto-renewing), and shipping address (for Swag-eligible tiers).

Coaches:

• School affiliation, coaching position, and division;
• Coach approval status as determined by Administrators.

When you use the Services, we automatically collect:

• Log data: IP address, browser type and version, operating system, device type, referring URLs, and timestamps;
• Usage data: pages viewed, features used, profile views (when a Coach views an Athlete’s profile), favoriting actions, and contact-status toggles;
• Subscription and payment activity: subscription tier, payment status, renewal events (we do not store card details—see Section 4).

We use a small number of cookies necessary for the platform to function:

• Authentication cookies: keep you signed in across sessions;
• Beta access cookie: remembers that you have entered the beta access code, preventing the lockscreen from reappearing on each visit;
• Hosting and security cookies: standard cookies set by our hosting provider to operate the website and protect against abuse;
• Payment processor cookies (Stripe): set during checkout by our payment processor to facilitate transactions and prevent fraud.

We do not use third-party analytics, advertising, or marketing-tracking cookies (such as Google Analytics, Facebook Pixel, or similar trackers).

We do not collect or process:

• Payment card numbers or banking information (handled exclusively by Stripe);
• Biometric identifiers;
• Precise geolocation (beyond city-level inferences from IP address);
• Information from third-party data brokers, social media tracking, or behavioral advertising networks.

The Platform’s core function is to facilitate Coach–Athlete connections. Information sharing within the Platform works as follows:

• Athlete profiles (including name, sport, position, photo, videos, stats, GPA, and intended major) are visible to all approved Coaches;
• Athlete contact email is disclosed only to Coaches who indicate interest by favoriting that Athlete (a core, expected feature of the Platform);
• For Minor Users, the Parent/Guardian email is the contact email shared with interested Coaches—the Minor User’s personal email is not shared;
• Coach profiles (including school affiliation and position) are visible to Athletes and Administrators;
• Administrators have access to all Account information for the purpose of operating the Platform, processing verifications, and enforcing the Terms of Service.

We share information with a limited set of third-party service providers, each of which is bound by contractual or technical obligations to protect your data:

• Payment processor (Stripe): receives payment-related information necessary to process subscriptions. We do not store payment card details ourselves. Stripe’s privacy practices are governed by its own privacy policy at stripe.com/privacy;
• Cloud storage provider: stores uploaded media (photos, videos) and identity verification documents in encrypted form;
• Cloud hosting provider: hosts the platform infrastructure and processes IP addresses and request logs for operational purposes;
• Transactional email provider: processes recipient email addresses and message contents necessary to deliver transactional email (e.g., password resets, account confirmations).

These providers are not authorized to use your information for their own marketing, sale, or other independent purposes.

We may disclose information when we believe in good faith that disclosure is necessary to:

• Comply with applicable law, court order, subpoena, or other lawful request;
• Enforce our Terms of Service or other agreements;
• Investigate or prevent fraud, security incidents, or illegal activity;
• Protect the rights, safety, or property of Quarter Athletic, Users (particularly Minor Users), or the public.

If Quarter Athletic is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify Users of any such change and any resulting changes to this Privacy Policy.

We do not:

• Sell your personal information to third parties;
• Share your data with advertising networks or data brokers;
• Use your data for targeted advertising on or off the Platform;
• Share Minor User data with any party other than service providers strictly necessary to operate the Platform.

We retain your personal information for as long as your Account is active and as long as necessary to provide the Services. After Account closure, we retain certain information as follows:

• Active Accounts: retained indefinitely while the Account remains in use;
• Closed or terminated Accounts: retained until the User requests deletion (see Section 7), subject to legal-retention requirements below;
• Payment and tax records: retained as long as required by applicable tax, accounting, and financial regulations (typically seven (7) years in the United States);
• Backup systems: deleted information may persist in encrypted backup systems for a reasonable period before being purged.

We may, at our discretion, deactivate or delete Accounts that have been inactive for extended periods, with reasonable notice to the Account holder.

You have the right to:

• Access: request a copy of the personal information we hold about you;
• Deletion: request that we delete your personal information, subject to the legal-retention requirements described in Section 5;
• Correction: request that we correct inaccurate information;
• Account closure: close your Account at any time through Account settings or by contacting us.

To exercise these rights, email support@twentyfiveselect.com with your request. We will respond within thirty (30) days. We may need to verify your identity before fulfilling certain requests.

The parent or legal guardian of a Minor User (ages 16–17) may exercise these rights on behalf of the Minor User by contacting us at support@twentyfiveselect.com. We will require reasonable verification of the parental relationship before processing such requests.

Residents of certain U.S. states (including California, Virginia, Colorado, Connecticut, and Utah) have specific privacy rights under applicable state law. We honor all valid requests under these laws to the extent they apply. Contact support@twentyfiveselect.com to exercise state-specific rights.

We do not currently send marketing or promotional emails. If we begin sending such communications in the future, we will obtain your consent and provide an opt-out mechanism in every message. Transactional emails (e.g., account confirmations, payment receipts, password resets) are necessary for the operation of the Services and cannot be opted out of without closing your Account.